Shipping policy
Here’s a sample Shipping Policy tailored for a Shopify store using Bosta’s delivery rules. You can copy and adapt it directly into your policies page:
🚚 Shipping Policy (with Bosta)
At ALDY’s, we aim to deliver your orders quickly and securely through our trusted logistics partner, Bosta.
📦 Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
🚀 Delivery Time
- Cairo & Giza: Estimated delivery within 1–2 business days.
- Other Governorates: Estimated delivery within 2–5 business days, depending on location.
- Delivery times may vary during peak seasons or due to unforeseen circumstances.
💳 Shipping Fees
- Shipping fees are calculated at checkout based on your delivery address.
- Free shipping may apply for promotional offers or minimum order values (when specified).
📍 Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS.
- You can track your shipment directly through Bosta’s tracking system.
📦 Failed Delivery Attempts
- If the courier is unable to reach you, Bosta will attempt delivery again.
- After multiple failed attempts, the order may be returned to us, and additional shipping fees may apply.
🔄 Returns & Exchanges
- Return shipping is handled through Bosta.
- Customers are responsible for return shipping fees unless the item is defective or incorrect.